Terms of Service

Last updated: 2 May 2026

These terms (the “Terms”) govern your access to and use of Arcora (the “Service”), provided by Rulz & Co (“we”, “us”), based in Manchester, United Kingdom. By creating an account, you agree to these Terms. If you don't agree, please don't use the Service.

1. Your agreement with Arcora

These Terms form a legal agreement between you and Rulz & Co. We may also publish supplemental terms for specific features (for example, beta features). Where supplemental terms apply, they are in addition to these Terms and will say so.

2. Eligibility

You must be at least 18 years old to use Arcora. By using the Service you confirm you meet this requirement and have the legal capacity to enter these Terms.

3. Your account

To use most of Arcora, you create an account with an email and password.

You are responsible for keeping your password secure.
You are responsible for activity under your account.
Tell us promptly at hello@switchtoux.com if you believe your account has been compromised.
One person per account. Don't share login credentials.

4. What Arcora is — and isn't

Arcora is a workspace that helps people who are starting a new job plan and track their first 90 days. We provide AI-generated 30/60/90 plans, a stakeholder map, knowledge tools, and shared review with managers.

Arcora is not: legal advice, HR advice, recruitment services, employment counselling, or a substitute for your manager. We don't guarantee any career outcome, role progression, or job retention.

5. AI-generated content

Plans, milestones, suggested questions, and other AI-generated content (“AI Output”) are produced by third-party large language models (currently Anthropic Claude and OpenAI). We tune the prompts; we don't control every word generated.

AI Output may contain inaccuracies, omissions, or biased framing. Treat it as a starting point, not a source of truth.
You are responsible for reviewing AI Output before relying on it, sharing it with your manager, or acting on it at work.
We may change the underlying models, prompts, or generation behaviour at any time.

6. Your content

You retain ownership of the information you put into Arcora — your role context, stakeholder notes, journal entries, uploaded documents, and any plan content you customise (“Your Content”).

You grant us a limited, worldwide, royalty-free licence to host, process, transmit, and display Your Content as needed to operate the Service for you. We do not sell Your Content. We do not train AI models on Your Content.

Some Your Content may be sent to our AI sub-processors (Anthropic Claude, OpenAI) to generate AI Output for you. Anthropic and OpenAI process this data under their respective enterprise data terms and do not train their general-purpose models on it.

Arcora lets you generate share links and invite a manager or teammate to view and comment on your plan. When you share, you choose what to share and with whom.

Anyone you invite or who has a valid share link can view and comment as configured by you.
You can revoke share links and remove collaborators at any time in your settings.
You are responsible for choosing who you share Your Content with.

8. Subscriptions, trials, and refunds

Arcora has a free tier and a paid Pro subscription. The free tier requires no card. Pro is $29 per month billed monthly, or $23 per month billed annually (as displayed at signup or on our pricing page).

Pro includes a 14-day free trial. Your card is charged at the end of the trial unless you cancel.
Billing is processed by Stripe. We don't store your card details on our servers.
You can cancel at any time in your account settings. Your Pro access remains active until the end of the current billing period.
We do not provide pro-rata refunds for partial months. We may, at our discretion, offer a refund where required by law (for example, certain UK consumer rights).
Prices and feature limits may change with notice via email or in-app at least 14 days before the change takes effect.

9. Acceptable use

You agree not to:

Reverse-engineer, scrape, or attempt to derive the source of the Service.
Use the Service to harass, harm, or impersonate others.
Upload content that infringes someone else's rights, including confidential information you don't have permission to share.
Send spam, bulk unsolicited messages, or fake invitations through the Service.
Probe, scan, or test the Service for vulnerabilities without our written permission.
Use the Service to build a competing product or to train AI models.

We may suspend or terminate accounts that violate these rules.

10. Intellectual property

The Arcora name, logo, design, code, and content (excluding Your Content and AI Output) are owned by Rulz & Co or our licensors. These Terms don't grant you a licence to those except as needed to use the Service.

11. Termination

You can stop using Arcora at any time and delete your account from settings. We can suspend or terminate accounts for violation of these Terms, prolonged inactivity (12+ months), or where required by law.

On termination, your access ends and we delete or anonymise Your Content within 90 days, except where retention is required for legal, tax, or fraud-prevention reasons.

12. No warranties

Arcora is provided “as is” and “as available”. We don't warrant that it will be error-free, uninterrupted, secure, or that AI Output will be accurate or fit for any particular purpose. To the fullest extent permitted by law, we disclaim all implied warranties.

13. Limitation of liability

To the maximum extent permitted by law, Rulz & Co will not be liable for indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits, revenue, data, use, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Service.

Our total liability for any claim under or relating to these Terms is limited to the greater of (a) the amounts you paid us in the 12 months before the claim, or (b) £50.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be lawfully limited.

14. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes, except where you have non-waivable consumer rights to bring a claim in your local courts.

15. Changes to these Terms

We may update these Terms. If we make material changes, we'll notify you by email (to the address on your account) or in-app at least 14 days before the changes take effect. Continued use after changes take effect means you accept the updated Terms.

16. Contact

Questions about these Terms? Email hello@switchtoux.com.